This means they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.
Notice of inspection We gave the service 48 hours’ notice of the inspection.
We hope they are helpful to you but they do not on their own add up to recommendations and we cannot take responsibility for anything you do in reliance on them without further discussion with us.
We checked whether the provider was meeting the legal requirements and regulations associated with the Act.
We looked at the overall quality of the service and provided a rating for the service under the Care Act 2014.
Any other product or service offered by Bouncelife Ltd may not be the responsibility of PRIMIS and may also not be subject to regulation by the Financial Conduct Authority.
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Contact us for further advice to enable you to make an informed decision based upon your individual circumstances.
Last updated 26 July 2019 The inspection We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions.The provider was not asked to complete a provider information return prior to this inspection.This is information we require providers to send us to give some key information about the service, what the service does well and improvements they plan to make.This was because it is a small service and we needed to be sure the provider or registered manager would be in the office to support the inspection.What we did before the inspection We looked at all the information we held about the service.An Expert by Experience is a person who has personal experience of using or caring for someone who uses this type of care service.