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Whether you are purchasing new individual equipment or you are responsible for making group or major purchases, you are encouraged to check with your departmental technology support staff for guidance on what to buy.

You have four options to retrieve voicemail: 1) Listen to the audio email attachment that is automatically sent to your email account in Outlook, 2) Call the Outlook Voice Access number (785-864-1900), 3) From the “Phone” tab on the Skype for Business interface, and 4) Use the Skype for Business mobile app.

After you are enabled for Skype for Business phone service, you will receive a welcome email from Microsoft Outlook with a temporary PIN for your voice mail.

For faculty and staff workstations, your department's technology support staff should install the software component on your KU-issued computer.

For personal or home use on a PC, Skype for Business is part of Microsoft Office.

When you are enabled, you will receive a welcome email from "Microsoft Outlook" with your temporary voicemail PIN.

Yes, if your computer is locked, you will still receive an audio notification/ring when someone calls you.If the organization has open federation, you can add users in that organization to your Skype for Business Contacts list by adding their Skype for Business address to your contacts list.Then, use Skype for Business to chat and make voice and video calls just as you do with KU Skype for Business users.You will, however, need to unlock your computer to see a caller’s ID before answering calls.To set your secondary ringer to ring your computer’s internal/external speakers, see instructions for PC or Mac. Your computer must be awake to hear notifications/ringer for incoming calls.Depending on how your audio is set up, you will hear the notification/ring through your headset and/or computer speakers.